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Cloud PBX - Faster and more convenient

CLOUD PBX (HOTELiPBX)
How does Cloud PBX helps?

Cloud PBX (Private Branch Exchange) is a virtual PBX system hosted on off-site servers that is completely powered by the internet. The cloud system uses VoIP (Voice Over internet Protocols) to make and receive calls and routes phone calls to the correct destination via SIP (Session Internet Protocols). In other words, instead of having a complicated setup of hardware and phone lines on site, everything your guests and staff need to make and take calls is managed virtually in the cloud.

Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.

Why Choose Anucom?

  • Seamless Integration
    Our VoIP systems integrate effortlessly with existing Property Management Systems (PMS), ensuring a smooth transition and uninterrupted service. Enjoy features like automated wake-up calls, room status updates, and personalized guest greetings.
  • Cost-Effective Solutions
    Reduce operational costs with our VoIP technology. Our systems leverage the power of the internet to provide reliable and high-quality communication services at a fraction of the cost of traditional phone lines.
  • Scalable and Flexible
    Whether you manage a boutique hotel or a large resort, our scalable solutions can grow with your business. Easily add or remove extensions and customize features to fit your specific needs.
  • Enhanced Guest Experience
    Provide your guests with top-notch services, including direct room-to-room calling, voicemail, and emergency dialing. Our systems ensure that every guest interaction is smooth and professional.
  • 24/7 Support
    We offer round-the-clock support to ensure your communication systems are always up and running. Our dedicated team is here to help with any technical issues or questions you might have.​

Key Features

  • Advanced PBX System​
    Our PBX system is designed to handle all your internal and external communication needs efficiently. Features include call routing, IVR (Interactive Voice Response), call recording, and more.
  • Automated Services
    Enhance your operational efficiency with automated services such as wake-up calls, voicemail management, and call billing integration with your PMS.
  • High-Quality VoIP
    Experience crystal clear call quality with our state-of-the-art VoIP technology. Our systems ensure reliable and uninterrupted communication across your property.
  • Security and Reliability
    Our systems are built with robust security measures to protect your data and ensure reliable performance. Enjoy peace of mind with our secure and dependable communication solutions.

Hotel PBX Systems Typically Feature

  • IVR/Auto Attendant
    Provide self-service call menus and automatically route callers to the right destination, enhancing both guest and operational efficiency.
  • Wake-Up Calls
    Automated wake-up calls ensure guests never miss an important appointment or early morning flight.
  • Voicemail
    Guests can leave and receive messages even when they are unavailable, ensuring no important information is missed.
  • Room Status Integration
    Integrate with room status systems to automatically update and manage call routing based on room occupancy.
  • Emergency Dialing
    Easy access to emergency services like 911 or the hotel’s security team to ensure the safety of guests and staff.
  • Multi-Language Support
    Cater to international guests with multi-language support on the phone system.
  • Guest Billing Integration
    Collect call data and add telephony charges to guest bills seamlessly.
  • Housekeeping Status
    Update the room’s cleaning status via the phone in the room, which is then reflected in your hotel software.